Knowledge Base

Core idea of the lean approach is to maximise customer value and to focus on its key processes in order to continuously increase it through an optimum value creation process that has zero waste.
Lean thinking changes the focus of management from optimising separate technologies, assets, and vertical departments to optimise the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments. [1]

The term “smart” in this trend indicates, that it is not only about collecting and storing data, but about automation of data analyses. Kim et al. describe this as follows: “Smart surveillance system is mainly composed of automatic video/audio analysis. Therefore, an emerging surveillance system must consider multimedia information for monitoring activities and extracting meaningful information from the environment.”[1]

A new computing model – edge computing – is currently evolving, which involves extending data processing to the edge of a network in addition to computing in a cloud or a central data centre. [1]

Scenario building is an analytical method to make forecasts. Alternative scenarios of the future can be described as well as the different ways that lead to these scenarios. You can differ best case, worst case and trend scenarios. Scenarios illustrate possible futures in connection with causal processes with the aim of sensitising for possible future events. In Contrast to forecasts or predictions, scenarios allow uncertainties and should be seen as an estimation for future developments in preparation for decision-making, which supports strategic planning considerations. [1][2]

Until now, it has usually been the case that documents have to be submitted in every authority, i.e. it is always the same information that is passed on to the authorities. This procedure is paper-based and involves a great deal of effort.

In times of demographic change and a shortage of skilled workers, it is particularly difficult to find suitable personnel – this also applies to the public sector. Talent Management is of strategic relevance, refers to the anticipation of required human capital for an organization and aims to get “the right person in the right job at the right time”[1]. With the help of talent management, competitive advantages and long-term organisational success can be promoted.

The goal of IT consolidation is to simplify and modernise the IT infrastructure in order to increase IT security, data protection and IT controllability. For example, central IT service centers with a strong focus on the service aspect are being set up and modern infrastructure platforms are being shared. The IT consolidation creates a basis for successful digitization. [1][2]