This need is primarily about developing and understanding of the technical processes in the administration. Technological potential has to be identified and understood, thereby reducing employees´ fears of technology and possible consequences. A basic understanding of technology in administration can help make the benefits of technology fully available.
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The Big Policy Canvas Knowledge Base is a state-of-the-art, online and dynamic repository that functions as an accumulator uniting all the knowledge produced during the project. It is structured along the three dimensions of needs, trends and assets and furthermore offers a mapping among them by defining how they are interconnected and how they influence each other.
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Similar to the standardisation of processes, standardising data management can also provide significant benefits to the public administration, such as time savings and efficiency gains. It is important for the public administration to know what data is available and where it is located. For this purpose, a data monitoring should be established. The need for standardised data management has been confirmed in almost all conducted interviews.