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Dynamic and continuous dialogue between political representatives and citizens.
SWOT Analysis for Madrid Participa |
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Helpful | Harmful | |
Internal |
Strengths• Increase citizen participation in the decision-making process • Has been used regularly in 22 citizen consultations involving more than 3.5 million citizens. • Convenient and user-friendly consultations • Includes younger citizens as well as immigrants in the consultation initiatives. • Promotes transparency and making government more responsive to citizens. • e-democracy project that aims at the following: • Foster citizen engagement in local governance • Strengthen local citizen associations • Help bridge the digital divide in society • Increase awareness of the numerous public access Internet centres deployed throughout the city since 2004 • Provide citizens with electronic means to participate in the local decision-making processes that directly affect them |
Weaknesses• Voting channels such as Java mobile phones or SMS are complementary, and their use depends on the available budget and on security and usability issues. • Need for high awareness of the project among the citizens, so they know that they can give their opinion on different issues • -Issues must be explained in order for all people to understand what they are being asked |
External |
Opportunities• Increase citizen participation in the decision-making process • Offering a more dynamic and continuous dialogue between political representatives and citizens. • Council regulations that define telematic transactions and e-government initiatives to improve the communication between the Council and the citizens/business. • Foster citizen engagement in local governance • Strengthen local citizen associations • Help bridge the digital divide in society • Increase awareness of the numerous public access Internet centres deployed throughout the city since 2004 • Provide citizens with electronic means to participate in the local decision-making processes that directly affect them |
Threats• Data privacy • Security experts have voiced significant concerns over the trustworthiness of e-voting systems. • Not suitable for consultations where secret voting is desired or required.: It implements a voting system that is recorded and verifiable by anybody. The public nature of voting, however, comes at a cost. Because in modern democracies the privacy and anonymity of voting are considered essential to protect individual autonomy and freedom of choice • Misinterpretation: Need to achieve a high awareness of the project among the citizens, so they have knowledge of the issues they are being asked to express opinions about |
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A good example of how…
A good example of how citizens and policy makers can communicate. If the public sector is to be transformed from mainly bureaucratic to effective and evidence-based, practices like this one are mandatory to be employed.