An interactive website that enables users to report non-emergency issues in their communities, such as broken street lights, needed crosswalks, potholes, graffiti, and trees that need trimming. The site notifies local officials and plots of issues to be discussed on Google maps. Community and local government responses are reported and tracked by users. Especially for Washington DC 311, an iPhone and Facebook combination application has been developed and enables users to report physical problems by taking photographs.

Type of content: Assets
Type of asset:
Use case
Policy domains: Urban Planning & Transport
Phase in the policy cycle:
Policy Implementation
Open license availability
Ease of use
Tags: Open Data Real time information

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