Big data analytics: The case of the social security administration

The paper analyses the the efforts undertaken by the United States Social Security Administration (SSA) regarding the adoption of big data analytics. Thereby, the paper aims to foster a strong understanding of the opportunities and challenges associated with the adoption of big data analytics in the public sphere.

The authors conclude that the SSA has made great strides in the burgeoning big data space to improve administration and delivery of services. This has included: (1) improving its arcane legacy system, (2) developing employee and end-user capability, (3) implementing data management strategies and organizational architecture, (4) managing security and privacy issues, and (5) advocating for increased investment in big data analytics.

Type of content: Assets
Type of asset:
Use case
Big data potential
Yes
Policy domains: Agriculture, Fisheries, Forestry & Foods Economy & Finance Education, Youth, Culture & Sport Employment & Social Security Foreign Affairs and Defence Health Innovation, Science & Technology Justice, Legal System & Public Safety
Phase in the policy cycle:
Agenda Setting
Policy Design and Analysis
Policy Implementation
Policy Monitoring and Evaluation
Open license availability
No
Ease of use
High
Tags: BI Data analytics IT IT processes

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