Secure organisational framework

Public administration is a strictly standardised and structured environment, which makes it calculable and predictable to a certain extent. This includes, for example, a sufficient number of qualified employees. Also for the public administration employees in our focus group, this strict organisational framework seems to be important in order to complete their work and task. On the other hand, it would be desirable that this frame allows certain freedoms within it. This (limited) flexibility can be helpful in responding to unexpected developments. For some respondents, the organisational framework was the most important point to make the administration more efficient and effective and to meet today's developments. This need refers to policy implementation, but can also be important in agenda setting and formulation phase.