Cross-linked information exchange

Public sector organisations are mainly knowledge-intensive organisations, and to exploit their knowledge, effective knowledge sharing among the different departments is required. There can be great advantages if information is not only used in the own administration but is shared between hierarchies, different policy areas and levels of government. Including findings from other disciplines in respective monitoring systems (e.g. education, social, youth, and work) can create synergy and learning effects, which in turn leads to a share of benefits.

In the interview with the division head in the policy domain “Youth and Welfare” on regional level, it became clear, that the information exchange is a big issue in German administrations. Due to the federal structure, the data belongs to different players and cannot be easily matched. Analyses and comparisons are made more difficult, whereby valuable information is lost.

Especially in the agenda setting and implementation phase, cross-linked information exchange can bring valuable improvements.

Type of content: Needs
Type of need: Strategical need
Assessment matrix
 Agenda SettingPolicy Design and AnalysisPolicy ImplementationPolicy Monitoring and Evaluation
Agriculture, Fisheries, Forestry & Foods
Economy & Finance
Education, Youth, Culture & Sport
Employment & Social Security
Environment & Energy
Foreign Affairs and Defence
Justice, Legal System & Public Safety
Public Affairs
Innovation, Science & Technology
Urban Planning & Transport
Institutional Questions / Internal Affairs


It is really useful to see gathered in one place all the tools that can be used to fulfill a need and can lead to customised solutions. What is also important is the mention of the underline trends that can affect the whole structure of the solution that could meet this specific need of the public sector. The assessment matrix is a nice way of actually seeing the policy domains being coupled with the policy making cycle under a specific need of the public sector.

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